# Dashboard Performance Issues

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 45m
- started 2026-06-04 07:04 UTC
- Conversation Center
- id: DWN-22b9045cf9
- Official page: https://stspg.io/r74mj71hpmkq

## Updates from Aircall
### 2026-06-04 07:04 UTC: investigating
We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.

### 2026-06-04 07:22 UTC: monitoring
A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.

### 2026-06-04 07:49 UTC: resolved
The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.

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