# Delay logging call/activity events to integrations

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2026-07-17 11:45 UTC
- Hubspot Integration, Salesforce Integration, Zendesk Integration +1
- id: DWN-23e3fc6e98
- Official page: https://stspg.io/wcj6rhkprr4p

## Updates from Aircall
### 2026-07-17 11:45 UTC: investigating
We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.

### 2026-07-17 12:18 UTC: identified
We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.

### 2026-07-17 14:51 UTC: resolved
Our engineering team has resolved the issue with delayed logging to integrations.

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