# Aircall Workspace In-Call Controls Intermittently Unresponsive

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2026-05-29 06:14 UTC
- Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS) +2
- id: DWN-3275c1c803
- Official page: https://stspg.io/smhy6w20tlz0

## Updates from Aircall
### 2026-05-29 06:14 UTC: investigating
We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.

### 2026-05-29 06:43 UTC: monitoring
A fix has been implemented for the issue, and the app is functioning normally.
We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

### 2026-05-29 06:57 UTC: resolved
This incident has now been resolved.
If you experience any further problems, please don’t hesitate to contact our support team.

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