# Delayed MMS delivery confirmation for some customers

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 44m
- started 2026-09-01 18:43 UTC
- Outbound Messaging (SMS/MMS)
- id: DWN-43041a121f
- Official page: https://stspg.io/m8q17xm1njv2

## Updates from Aircall
### 2026-09-01 18:43 UTC: investigating
Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible

### 2026-09-01 18:45 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-01 19:02 UTC: monitoring
Thus far we have not detected any direct impact to our customers, but we will continue to monitor

### 2026-09-01 19:27 UTC: resolved
We still have not seen any direct impact to customers, so this incident is resolved

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