# French eSIM numbers unreachable

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 25m
- started 2026-08-11 10:05 UTC
- eSIM
- id: DWN-4830458e77
- Official page: https://stspg.io/1qkr3kwnt405

## Updates from Aircall
### 2026-08-11 10:05 UTC: investigating
We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.

### 2026-08-11 11:50 UTC: monitoring
A fix was implemented by our Partner. We are currently monitoring the results.

### 2026-08-11 12:30 UTC: resolved
We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.

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