# Issues calling German numbers

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 19h 7m
- started 2026-08-11 12:08 UTC
- Inbound Calls, Outbound Calls
- id: DWN-490b29ab72
- Official page: https://stspg.io/q7kj5sjd4tfk

## Updates from Aircall
### 2026-08-11 12:08 UTC: investigating
We are currently investigating an issue impacting some German numbers receiving "number unavailable" messages when calling.

### 2026-08-11 12:28 UTC: identified
The issue has been identified as being caused by a specific Carrier Partner in Germany. Numbers hosted by different carriers are unaffected.

### 2026-08-11 14:06 UTC: identified
We are observing improvements in outbound calling, despite our partner continuing to work to resolve the issue.

### 2026-08-11 14:06 UTC: monitoring
There has been an improvement with outbound calls. We continue monitoring.

### 2026-08-12 07:15 UTC: resolved
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

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