# SMS and MMS delivery issues

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 1h 26m
- started 2026-02-13 20:32 UTC
- Inbound Messaging (SMS/MMS)
- id: DWN-9812e94115
- Official page: https://stspg.io/m307bjtp3vy4

## Updates from Aircall
### 2026-02-13 20:32 UTC: investigating
We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

### 2026-02-13 21:11 UTC: monitoring
We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation

### 2026-02-13 21:58 UTC: resolved
This incident has been resolved.

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