# Intermittent calls and SMS failures on a subset of French and Spanish numbers

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 40m
- started 2026-10-05 09:32 UTC
- Inbound Calls, Inbound Messaging (SMS/MMS), Numbers Management (Purchase, Porting, Compliance) +1
- id: DWN-9c2fdf74c9
- Official page: https://stspg.io/w8rlqd4w2g7g

## Updates from Aircall
### 2026-10-05 09:32 UTC: investigating
We are investigating reports of French and Spanish numbers failing intermittently with messaging and calling.

### 2026-10-05 09:33 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-05 09:58 UTC: identified
We are working with our carrier that identified the issue and taking remedial actions.

### 2026-10-05 10:01 UTC: identified
Our carrier is seeing recovery with calls and messaging services.

### 2026-10-05 10:02 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-05 10:05 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-10-05 10:12 UTC: resolved
This has fully recovered and we confirm resolution.

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