# Loading Issues

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 3h 59m
- started 2026-02-04 15:55 UTC
- Aircall Workspace (Desktop)
- id: DWN-d44fe5eb9e
- Official page: https://stspg.io/6q3qgpwxwzj3

## Updates from Aircall
### 2026-02-04 15:55 UTC: investigating
We are currently investigating high latency when loading Aircall. 
We will be providing updates as progress is made.

### 2026-02-04 16:15 UTC: identified
We are actively implementing mitigation measures to improve system performance.
We will be providing updates as progress is made.

### 2026-02-04 18:00 UTC: monitoring
We have been observing improvements in the system performance after our mitigation attempts.
Customers previously experiencing loading issues should reload the Aircall App (F5 on Windows and Ctrl+R on MacOS) in order to ensure operation with the latest updates.
We continue to monitor the system performance to ensure the root cause has been permanently tackled.

### 2026-02-04 19:54 UTC: resolved
System performance has remained stable during monitoring. 
We appreciate your patience and understanding while we worked to restore normal functionality. 
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).