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Airtable

Investigating reports of difficulty accessing airtable.com for small number of customers

Degraded Lasted 2h 43m · started · Airtable's page

Level
confirmed
Worst impact
Degraded
Components
Airtable Service
Regions
apac
Down Index
51of 100

What to do

  • Check whether you use Airtable Airtable Service in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 43m it lasted.

    Anything that failed between 2024-09-10 01:58 UTC and 2024-09-10 04:41 UTC may need a replay.
  • Subscribe to Airtable's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=airtable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Airtable 4

  1. investigating

    We are investigating reports that some customers in asia-pacific have difficulty accessing airtable.com.

    provider

  2. monitoring

    The issue appears to be caused by network connectivity between internet providers in APAC. Customer affected can use a VPN to connect to airtable.com.

    provider

  3. monitoring

    The issue appears to be caused by network connectivity between internet providers in APAC region. Customers affected can use a VPN to connect to airtable.com.

    provider

  4. resolved

    This issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3d5ecfb097

Is Airtable still down?

No, this incident was resolved 2024-09-10 04:41 UTC. For Airtable's live state, see https://down.guide/airtable.

How long did it last?

2h 43m, from 2024-09-10 01:58 UTC to 2024-09-10 04:41 UTC, by the times Airtable posted.

What was affected?

Airtable named Airtable Service in apac.

What caused it?

Airtable hasn't published a root cause. If it does, it shows here.

Where does this come from?

Airtable's official status page, https://status.airtable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.