Issue with Box and Hootsuite syncs

What to do

• Check whether you use Airtable Airtable Service in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 10h 58m it lasted.

  Anything that failed between 2025-04-23 03:34 UTC and 2025-04-23 14:32 UTC may need a replay.

• Subscribe to Airtable's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=airtable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Airtable 3

1. investigatingApr 23, 2025, 3:34 AM UTC

   We’re aware that users are currently experiencing issues with the Box and Hootsuite syncs to Airtable. Our engineering team is actively investigating the problem and working to identify the underlying cause. We understand the impact this may have on your workflows and are prioritizing a resolution. We appreciate your patience and will provide updates as more information becomes available.

   provider

2. identifiedApr 23, 2025, 3:55 AM UTC

   We have identified the root cause of the issue affecting the Box and Hootsuite syncs to Airtable. Our engineering team has developed a hotfix and is currently in the process of deploying it. We are closely monitoring the situation and will confirm once the fix has been fully implemented. We appreciate your patience and understanding as we work to restore seamless service. Thank you for bearing with us.

   provider

3. resolvedApr 23, 2025, 2:32 PM UTC

   We're pleased to report that the issue affecting the Box and Hootsuite syncs to Airtable has been resolved. Our recent hotfix has been successfully deployed overnight, and both syncs should now be functioning as expected. Thank you for your patience and understanding as we addressed this matter.

   provider

Corrections

None so far.

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