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down.guideby Sazabi
Airtable
DWN-70c41f106eAirtableResolved

Some jira sync are only pulling in 100 rows of data

Degraded Lasted 1d 3h · started · Airtable's page

Level
confirmed
Worst impact
Degraded
Components
Airtable Service
Down Index
54of 100

What to do

  • Check whether you use Airtable Airtable Service. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1d 3h it lasted.

    Anything that failed between 2025-03-11 23:59 UTC and 2025-03-13 03:18 UTC may need a replay.

  • Subscribe to Airtable's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=airtable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Airtable 3

  1. identified

    We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST. We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.

    provider

  2. identified

    We explored a workaround to the bug and will be working to deploy and restore the functionality before end of day. Please stay tuned for more updates. Our team will continue working with Jira's support team to find a long term resolution in the mean time. Thank you for your patience.

    provider

  3. resolved

    Jira sync functionality has been restored. Thank you for your patience.

    provider

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Corrections

None so far.

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Questions about DWN-70c41f106e

Is Airtable still down?

No, this incident was resolved 2025-03-13 03:18 UTC. For Airtable's live state, see https://down.guide/airtable.

How long did it last?

1d 3h, from 2025-03-11 23:59 UTC to 2025-03-13 03:18 UTC, by the times Airtable posted.

What was affected?

Airtable named Airtable Service.

What caused it?

Airtable hasn't published a root cause. If it does, it shows here.

Where does this come from?

Airtable's official status page, https://status.airtable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed