# Issues starting new service nodes

- Provider: [Aiven](https://down.guide/aiven)
- Level: confirmed
- Impact: Degraded
- lasted 4h 51m
- started 2026-10-16 08:40 UTC
- id: DWN-57a34bce75
- Official page: https://status.aiven.io/incidents/01M51XWT1SCXWCHYM6ZNGVB3N1

## Updates from Aiven
### 2026-10-16 08:40 UTC: investigating
We are currently experiencing an issue with starting new service nodes for almost all service types. The running nodes are not affected. 
Our engineering team is actively working on a fix and we will provide another update as soon as we have more information.

### 2026-10-16 09:56 UTC: monitoring
A fix has been implemented and we are currently monitoring the results. New service nodes are able to start again, and running nodes were not affected at any point. 
We will provide further updates once we have confirmed the issue is fully resolved.

### 2026-10-16 13:31 UTC: resolved
This incident has been resolved. New service nodes are able to start normally again, and running nodes were not affected at any point during the incident.
We apologize for any inconvenience this may have caused.

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