Performance Degradation for Customers in Mumbai and Chennai

What to do

• Check whether you use Akamai Edge Delivery in apac, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Fail over away from apac, us if you can, or switch to a fallback provider.

  Otherwise back off retries and queue work, so you don't add load while it recovers.

• Watch Akamai's own updates; this page re-reads them every minute.

• Subscribe to Akamai's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=akamai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Akamai 1

1. investigatingOct 27, 2026, 1:09 PM UTC

   On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Corrections

None so far.

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