# Delay in Traffic by Hostname reports

- Provider: [Akamai](https://down.guide/akamai)
- Level: confirmed
- Impact: Degraded
- lasted 14h 12m
- started 2026-04-28 02:50 UTC
- Reporting
- us
- id: DWN-b5d8671845
- Official page: https://stspg.io/vptk52dj0m1w

## Updates from Akamai
### 2026-04-28 02:50 UTC: investigating
We have identified an issue with Traffic Reports where users may stop seeing data for "Traffic by Hostname" post 23:00 UTC on April 27, 2026. We are actively working with the appropriate Subject Matter Experts to mitigate the issue. We apologize for the impact. We will provide an update in the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

### 2026-04-28 03:41 UTC: investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes.

### 2026-04-28 04:38 UTC: investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes.

### 2026-04-28 05:33 UTC: investigating
We are continuing to investigate this issue and our SMEs have determined the potential cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAEWe will provide another update as we make progress.

### 2026-04-28 07:18 UTC: monitoring
The delay in reports is determined to be due to a runtime memory issue. This has been addressed at around 4:30 UTC on April 28, 2026. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE . We will continue to monitor to ensure that the impact has been fully mitigated.

### 2026-04-28 17:02 UTC: resolved
We can confirm that the issue was mitigated at 13:30 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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