# Bot Manager Premier (BMP) Issues

- Provider: [Akamai](https://down.guide/akamai)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2026-03-07 19:00 UTC
- Bot Management
- us
- id: DWN-efc314c831
- Official page: https://stspg.io/dlqp87b3p4jh

## Updates from Akamai
### 2026-03-07 19:00 UTC: investigating
We are investigating an emerging issue with Bot Manager Premier related to legitimate traffic being blocked with elevated false positives. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

### 2026-03-07 19:55 UTC: investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.

### 2026-03-07 20:49 UTC: identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.

### 2026-03-07 21:43 UTC: identified
We are continuing to implement a fix for this issue. Thank you for your patience. We will provide an update within the next 60 minutes.

### 2026-03-07 22:06 UTC: resolved
We can confirm that the issue was mitigated at 22:00 UTC on March 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

From the builder: does your app depend on Akamai? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=akamai) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Akamai.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-efc314c831), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.