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Alchemy

USW2 & USE1 Region Degraded Performance

Degraded Lasted 3h 45m · started · Alchemy's page

Level
confirmed
Worst impact
Degraded
Components
US East, US West
Regions
us

What to do

  • Check whether you use Alchemy US East, US West in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 45m it lasted.

    Anything that failed between 2026-03-13 09:15 UTC and 2026-03-13 13:00 UTC may need a replay.
  • Subscribe to Alchemy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=alchemy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Alchemy 7

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    We have identified an issue affecting our USW2 (US West) region, with some impact also observed in USE1 (US East). Customers may be experiencing elevated latency, RPC errors, or connectivity issues on certain networks in these regions. Our team has taken immediate mitigation steps and is actively monitoring the situation. We are working to restore full service. We are investigating the root cause with our infrastructure provider and will provide updates as the situation develops.

    provider

  4. monitoring

    We have applied mitigations and are seeing signs of improvement. We are continuing to closely monitor the situation to confirm full stability. We will provide further updates shortly.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. monitoring

    Impact is fully mitigated, we are continuing to monitor for any further issues.

    provider

  7. resolved

    This incident has been fully resolved. The root cause was an outage at our cloud infrastructure provider affecting the US West and US East regions. Our infrastructure architecture allowed us to mitigate customer impact ahead of the provider's own resolution. All systems are now confirmed stable and fully operational.

    provider

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Corrections

None so far.

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Questions about DWN-fee8db7c3e

Is Alchemy still down?

No, this incident was resolved 2026-03-13 13:00 UTC. For Alchemy's live state, see https://down.guide/alchemy.

How long did it last?

3h 45m, from 2026-03-13 09:15 UTC to 2026-03-13 13:00 UTC, by the times Alchemy posted.

What was affected?

Alchemy named US East, US West in us.

What caused it?

Alchemy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Alchemy's official status page, https://status.alchemy.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.