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Amplitude

Slow Loading for Web App Features in the EU Region

Partial outage Lasted 2h 23m · started · Amplitude's page

Level
confirmed
Worst impact
Partial outage
Components
Web Application, Web Application, Web Application, Guides & Surveys, Session Replay
Regions
eu

What to do

  • Check whether you use Amplitude Web Application, Web Application, Web Application, Guides & Surveys and 1 more in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 23m it lasted.

    Anything that failed between 2026-07-13 06:15 UTC and 2026-07-13 08:39 UTC may need a replay.
  • Subscribe to Amplitude's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=amplitude works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Amplitude 4

  1. investigating

    We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2b7fbbbbc2

Is Amplitude still down?

No, this incident was resolved 2026-07-13 08:39 UTC. For Amplitude's live state, see https://down.guide/amplitude.

How long did it last?

2h 23m, from 2026-07-13 06:15 UTC to 2026-07-13 08:39 UTC, by the times Amplitude posted.

What was affected?

Amplitude named Web Application, Web Application, Web Application, Guides & Surveys and 1 more in eu.

What caused it?

Amplitude hasn't published a root cause. If it does, it shows here.

Where does this come from?

Amplitude's official status page, https://amplitude.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.