# Slow Loading for Web App Features in the EU Region

- Provider: [Amplitude](https://down.guide/amplitude)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 23m
- started 2026-07-13 06:15 UTC
- Web Application, Web Application, Web Application +2
- eu
- id: DWN-2b7fbbbbc2
- Official page: https://stspg.io/1y8mjytvh0mr

## Updates from Amplitude
### 2026-07-13 06:15 UTC: investigating
We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

### 2026-07-13 07:56 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-13 08:20 UTC: monitoring
We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

### 2026-07-13 08:39 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).