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Amplitude

EU data collection endpoint api.eu.amplitude.com is DOWN

Major outage Lasted 2h 28m · started · Amplitude's page

Level
confirmed
Worst impact
Major outage
Components
Data Reception
Regions
eu

What to do

  • Check whether you use Amplitude Data Reception in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 28m it lasted.

    Anything that failed between 2026-04-12 08:24 UTC and 2026-04-12 10:52 UTC may need a replay.
  • Subscribe to Amplitude's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=amplitude works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Amplitude 4

  1. investigating

    Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).

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  2. investigating

    We are continuing to investigate this issue

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

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  4. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f4f67e35aa

Is Amplitude still down?

No, this incident was resolved 2026-04-12 10:52 UTC. For Amplitude's live state, see https://down.guide/amplitude.

How long did it last?

2h 28m, from 2026-04-12 08:24 UTC to 2026-04-12 10:52 UTC, by the times Amplitude posted.

What was affected?

Amplitude named Data Reception in eu.

What caused it?

Amplitude hasn't published a root cause. If it does, it shows here.

Where does this come from?

Amplitude's official status page, https://amplitude.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.