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Anthropic

Degraded functionality for Claude Cowork on Windows

Partial outage Lasted 4d 3h · started · Anthropic's page

Level
confirmed
Worst impact
Partial outage
Components
Claude Cowork
Regions
us
Down Index
52of 100

What to do

  • Check whether you use Anthropic Claude Cowork in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 3h it lasted.

    Anything that failed between 2026-09-10 15:54 UTC and 2026-09-14 19:14 UTC may need a replay.
  • Subscribe to Anthropic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 2

  1. identified

    A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

    provider

  2. resolved

    This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-01e171c9bd

Is Anthropic still down?

No, this incident was resolved 2026-09-14 19:14 UTC. For Anthropic's live state, see https://down.guide/anthropic.

How long did it last?

4d 3h, from 2026-09-10 15:54 UTC to 2026-09-14 19:14 UTC, by the times Anthropic posted.

What was affected?

Anthropic named Claude Cowork in us.

What caused it?

Anthropic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.