Delayed credits on the Claude Platform

What to do

• Check whether you use Anthropic Claude Console (platform.claude.com), Claude API (api.anthropic.com). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 6h 16m it lasted.

  Anything that failed between 2026-10-01 16:20 UTC and 2026-10-01 22:36 UTC may need a replay.

• Subscribe to Anthropic's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 3

1. investigatingOct 1, 2026, 4:20 PM UTC

   We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

   provider

2. monitoringOct 1, 2026, 6:23 PM UTC

   We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

   provider

3. resolvedOct 1, 2026, 10:36 PM UTC

   This issue has been resolved.

   provider

Corrections

None so far.

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