Elevated errors on Claude.ai

What to do

• Check whether you use Anthropic claude.ai, Claude Console (platform.claude.com), Claude Code, Claude Cowork. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

  Anything that failed between 2026-04-06 15:45 UTC and 2026-04-06 17:16 UTC may need a replay.

• Subscribe to Anthropic's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 5

1. identifiedApr 6, 2026, 3:45 PM UTC

   We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.

   provider

2. identifiedApr 6, 2026, 3:54 PM UTC

   This issue additionally affects login on other surfaces, such as Claude.code.

   provider

3. identifiedApr 6, 2026, 4:17 PM UTC

   We are continuing to work on a fix for this issue.

   provider

4. monitoringApr 6, 2026, 4:44 PM UTC

   We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues.

   provider

5. resolvedApr 6, 2026, 5:16 PM UTC

   From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved.

   provider

Corrections

None so far.

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