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Anthropic

Issues with sign-ups on platform.claude.com

Partial outage Lasted 28m · started · Anthropic's page

Level
confirmed
Worst impact
Partial outage
Components
Claude Console (platform.claude.com)
Down Index
44of 100

What to do

  • Check whether you use Anthropic Claude Console (platform.claude.com). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.

    Anything that failed between 2026-04-24 17:03 UTC and 2026-04-24 17:32 UTC may need a replay.
  • Subscribe to Anthropic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 2

  1. investigating

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1d32427cc3

Is Anthropic still down?

No, this incident was resolved 2026-04-24 17:32 UTC. For Anthropic's live state, see https://down.guide/anthropic.

How long did it last?

28m, from 2026-04-24 17:03 UTC to 2026-04-24 17:32 UTC, by the times Anthropic posted.

What was affected?

Anthropic named Claude Console (platform.claude.com).

What caused it?

Anthropic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.