# Claude.ai is experiencing elevated error rates

- Provider: [Anthropic](https://down.guide/anthropic)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 24m
- started 2026-05-13 12:21 UTC
- claude.ai, Claude Code
- id: DWN-247e792d5c
- Official page: https://stspg.io/mqx93ch2zztd

## Updates from Anthropic
### 2026-05-13 12:21 UTC: investigating
We are currently investigating this issue.

### 2026-05-13 12:59 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-13 14:45 UTC: resolved
This incident has been resolved.

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