- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Claude Console (platform.claude.com)
- Down Index
- 51of 100
What to do
Check whether you use Anthropic Claude Console (platform.claude.com). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6d 4h it lasted.
Anything that failed between 2026-10-07 13:25 UTC and 2026-10-13 18:00 UTC may need a replay.Subscribe to Anthropic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
We've identified the cause of errors loading usage data.Read the postmortem
Updates from Anthropic 5
- investigating
We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.
provider
- investigating
We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.
provider
- identified
We've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.
provider
- monitoring
We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
provider
- resolved
This issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-414e925af8
Is Anthropic still down?
No, this incident was resolved 2026-10-13 18:00 UTC. For Anthropic's live state, see https://down.guide/anthropic.
How long did it last?
6d 4h, from 2026-10-07 13:25 UTC to 2026-10-13 18:00 UTC, by the times Anthropic posted.
What was affected?
Anthropic named Claude Console (platform.claude.com).
What caused it?
Anthropic wrote: "We've identified the cause of errors loading usage data." The postmortem: https://stspg.io/sjkw7njwf0mt
Where does this come from?
Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.