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Anthropic

Dispatch sessions not responding in Claude Desktop

Partial outage Lasted 3h 51m · started · Anthropic's page

Level
confirmed
Worst impact
Partial outage
Components
claude.ai
Down Index
48of 100

What to do

  • Check whether you use Anthropic claude.ai. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 51m it lasted.

    Anything that failed between 2026-03-29 00:53 UTC and 2026-03-29 04:44 UTC may need a replay.
  • Subscribe to Anthropic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 2

  1. identified

    We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

    provider

  2. resolved

    The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b50d1e7369

Is Anthropic still down?

No, this incident was resolved 2026-03-29 04:44 UTC. For Anthropic's live state, see https://down.guide/anthropic.

How long did it last?

3h 51m, from 2026-03-29 00:53 UTC to 2026-03-29 04:44 UTC, by the times Anthropic posted.

What was affected?

Anthropic named claude.ai.

What caused it?

Anthropic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.