- Level
- confirmed
- Worst impact
- Partial outage
- Components
- claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Down Index
- 61of 100
What to do
Check whether you use Anthropic claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 6m it lasted.
Anything that failed between 2026-09-29 14:21 UTC and 2026-09-29 16:27 UTC may need a replay.Subscribe to Anthropic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Anthropic 8
- investigating
We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible.
provider
- investigating
We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible.
provider
- investigating
We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
provider
- investigating
We have applied a mitigation and error rates have dropped substantially. Some sign-in attempts, account actions and Claude Code and Cowork sessions are still failing. We are continuing to work on a full fix.
provider
- investigating
The errors that began at 14:00 UTC were mitigated at 14:36 UTC, and existing conversations are mostly working again. A second issue is preventing many users from signing in (single sign-on and Sign in with Apple are unavailable), starting new chats, voice conversations and Claude Code or Cowork sessions, making purchases, and uploading files. If you're signed in, please don't sign out. We're working on a fix and will post another update within 30 minutes.
provider
- monitoring
Most services have recovered as of 14:59 UTC. Signing in, starting new chats, voice conversations, Claude Code and Cowork sessions, purchases and file uploads are working again. Some messages sent between 14:00 and 14:59 UTC may not have been saved. We are monitoring closely and will post another update within 30 minutes.
provider
- monitoring
All services have been operating normally since 14:59 UTC. We are continuing to monitor.
provider
- resolved
The issue affecting Claude.ai, the Claude desktop and mobile apps, Claude Code, Claude Cowork, and the Claude API has been resolved, and services have been operating normally since recovery. Impact occurred from 07:00 PT / 14:00 UTC to 07:59 PT / 14:59 UTC.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d8f9d697a6
Is Anthropic still down?
No, this incident was resolved 2026-09-29 16:27 UTC. For Anthropic's live state, see https://down.guide/anthropic.
How long did it last?
2h 6m, from 2026-09-29 14:21 UTC to 2026-09-29 16:27 UTC, by the times Anthropic posted.
What was affected?
Anthropic named claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code and 1 more.
What caused it?
Anthropic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.