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Anthropic

Elevated errors for uploading files

Degraded Lasted 50m · started · Anthropic's page

Level
confirmed
Worst impact
Degraded
Components
claude.ai, Claude API (api.anthropic.com)
Down Index
39of 100

What to do

  • Check whether you use Anthropic claude.ai, Claude API (api.anthropic.com). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

    Anything that failed between 2026-04-20 13:31 UTC and 2026-04-20 14:21 UTC may need a replay.
  • Subscribe to Anthropic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 2

  1. investigating

    We are currently investigating an issue related to uploading files on Claude.ai and Claude API. Some users will see their uploads failing and they are advised to retry.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ffc474e0f2

Is Anthropic still down?

No, this incident was resolved 2026-04-20 14:21 UTC. For Anthropic's live state, see https://down.guide/anthropic.

How long did it last?

50m, from 2026-04-20 13:31 UTC to 2026-04-20 14:21 UTC, by the times Anthropic posted.

What was affected?

Anthropic named claude.ai, Claude API (api.anthropic.com).

What caused it?

Anthropic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.