# Live streams with api.video player not loading

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 25m
- started 2021-05-11 09:01 UTC
- Video Player
- id: DWN-32baad788c
- Official page: https://stspg.io/nvpshmbcxfb5

## Updates from api.video
### 2021-05-11 09:01 UTC: identified
A storage issue prevents api.video players from loading configuration.
The issue does not concern integration with external players.

### 2021-05-11 09:01 UTC: identified
We are continuing to work on a fix for this issue.

### 2021-05-11 15:26 UTC: resolved
This incident has been resolved.

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