# Internal DNS issue

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Degraded
- lasted 3h 32m
- started 2022-01-13 08:33 UTC
- Web services, Video Player, Video On Demand +2
- id: DWN-3658ec0b39
- Official page: https://stspg.io/bcmnnn0c0vb2

## Updates from api.video
### 2022-01-13 08:33 UTC: investigating
Usage data inside the dashboard is not accurate for all users

### 2022-01-13 08:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-01-13 12:05 UTC: resolved
This incident has been resolved.

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