# Major Incident - Dashboard, Live, VoD are impacted

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Major outage
- lasted 1h 5m
- started 2025-11-05 07:49 UTC
- Web services, Video On Demand, Live Streaming
- id: DWN-4d2e6cde8f
- Official page: https://stspg.io/dvqc8tvgg2z5

## Updates from api.video
### 2025-11-05 07:49 UTC: investigating
We are currently investigating an issue related to our databases.
Services impacted are the dashboard, the video upload, the delivery of private video, the live. 
Videos already in the CDN remains available.

### 2025-11-05 08:01 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-11-05 08:13 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-05 08:30 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-05 08:30 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-05 08:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-05 08:54 UTC: resolved
This incident has been resolved.

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