# Slow ingestion (transcoding)

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-08-22 13:49 UTC
- id: DWN-5039ca5dae
- Official page: https://stspg.io/8dhdvp9lslbg

## Updates from api.video
### 2023-08-22 01:00 UTC: resolved
We have experienced an issue with slower than usual transcoding that is now resolved. The issue was caused by one of our partners that have failed to scale in a timely fashion. We have already taken steps in order to mitigate the issue from occurring in the future.

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