# Service availability limited

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Major outage
- lasted 2h 8m
- started 2026-03-23 10:13 UTC
- Web services, Video Player, Video On Demand +1
- id: DWN-5d96567eff
- Official page: https://stspg.io/dvdgwx4km0mb

## Updates from api.video
### 2026-03-23 10:13 UTC: investigating
A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause.
We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

### 2026-03-23 12:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-23 12:21 UTC: resolved
This incident has been resolved.
Heavy traffic on our database servers caused access issues to our content delivery servers and affected the dashboard.
We sincerely apologize for the outage and any inconvenience this may have caused.

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