# Low performance some services

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Degraded
- lasted 2h 3m
- started 2023-11-27 18:10 UTC
- Web services, Live Streaming
- id: DWN-922214dd8b
- Official page: https://stspg.io/82ypvkyfg0m5

## Updates from api.video
### 2023-11-27 18:10 UTC: identified
Low Performance in Video Ingest from URL source and Livestream Recordings (generated after the livestream).
- Video creation from url or migrations may experience delays.
- Livestream recordings may exhibit lower-than-usual performance.
We are implementing optimizations to enhance video processing speed and monitoring system behavior to ensure a swift resolution.

### 2023-11-27 20:12 UTC: resolved
This incident has been resolved. We have made some improvements and it should not occur again.

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