# Dashboard issues

- Provider: [api.video](https://down.guide/api-video)
- Level: confirmed
- Impact: Degraded
- lasted 1h 29m
- started 2023-10-05 14:43 UTC
- User space
- id: DWN-f179fea1aa
- Official page: https://stspg.io/q34l877dqb6p

## Updates from api.video
### 2023-10-05 14:43 UTC: investigating
We are currently experiencing challenges in displaying lists of videos, livestreams, players, and webhooks on our dashboard. Our team is diligently investigating the root cause of this issue. 
It's important to note that our API calls are functioning normally. We appreciate your understanding and will provide updates as we work to resolve this matter.

### 2023-10-05 15:28 UTC: identified
We have identified the issue causing problem. It is related to an external library we use. Our team is actively working on implementing a fix, and we anticipate deploying it shortly. Thank you for your patience and understanding as we work to resolve this issue and improve your experience.

### 2023-10-05 16:12 UTC: resolved
Our engineering team has resolved the issue that was causing videos and livestreams not to display on the dashboard. 
All videos and livestreams are now correctly displayed on the dashboard.

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