{"filter":{"providers":[],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":30,"items":[{"type":"incident","id":"DWN-d0cc203350","url":"https://down.guide/DWN-d0cc203350","provider":{"slug":"twilio","name":"Twilio","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Gateway API (Lookup API) Failure Increase in United States","titleTags":[],"sourceTitle":"Gateway API (Lookup API) Failure Increase in United States","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"m50zb6fdqyk3","components":["Lookup SIM Swap"],"regions":["us"],"firstSeenAt":"2026-11-15T14:18:41.687Z","acknowledgedAt":"2026-11-15T14:18:41.687Z","startedAt":"2026-11-15T14:18:41.532Z","resolvedAt":null,"updatedAt":"2026-11-15T14:30:20.361Z","durationMinutes":58,"leadMinutes":null,"officialUrl":"https://stspg.io/ntcnsrjy4bfd","summary":{"text":"Twilio says customers may be seeing failure responses for Lookup API transactions in the United States. The provider has identified the cause and is working to resolve the issue. The next update is expected within 1 hour.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-cd36147d91","url":"https://down.guide/DWN-cd36147d91","provider":{"slug":"twilio","name":"Twilio","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"New Twilio Accounts Experiencing Email Product Provisioning Delays","titleTags":[],"sourceTitle":"New Twilio Accounts Experiencing Email Product Provisioning Delays","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"7x7yryc0ljpz","components":["Other"],"regions":[],"firstSeenAt":"2026-11-15T13:16:11.256Z","acknowledgedAt":"2026-11-15T13:16:11.256Z","startedAt":"2026-11-15T13:16:11.187Z","resolvedAt":null,"updatedAt":"2026-11-15T14:25:29.562Z","durationMinutes":121,"leadMinutes":null,"officialUrl":"https://stspg.io/ctpwkwqyqn2g","summary":{"text":"Twilio says some newly created accounts may be delayed in provisioning Twilio Email and may not be able to use it immediately. As of the latest update, the provider reports signs of recovery and is monitoring the incident.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":33,"breakdown":{"ack":0,"reach":14,"impact":8,"breadth":0,"duration":11}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-ffdea15b63","url":"https://down.guide/DWN-ffdea15b63","provider":{"slug":"sendgrid","name":"SendGrid","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"New Twilio Accounts Experiencing Email Product Provisioning Delays","titleTags":[],"sourceTitle":"New Twilio Accounts Experiencing Email Product Provisioning Delays","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"7x7yryc0ljpz","components":["Other"],"regions":[],"firstSeenAt":"2026-11-15T13:16:11.256Z","acknowledgedAt":"2026-11-15T13:16:11.256Z","startedAt":"2026-11-15T13:16:11.187Z","resolvedAt":null,"updatedAt":"2026-11-15T14:25:30.583Z","durationMinutes":121,"leadMinutes":null,"officialUrl":"https://stspg.io/ctpwkwqyqn2g","summary":{"text":"SendGrid says some newly created Twilio accounts may be unable to use Twilio Email immediately after creation, due to email product provisioning delays. As of 14:22 UTC on 2026-11-15, the provider reports signs of recovery and is monitoring the issue.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":33,"breakdown":{"ack":0,"reach":13,"impact":8,"breadth":1,"duration":11}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-a5a08b63ed","url":"https://down.guide/DWN-a5a08b63ed","provider":{"slug":"hetzner","name":"Hetzner","category":"cloud"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Object Storage am Standort fsn1 teilweise beeinträchtigt","titleTags":[],"sourceTitle":"Object Storage am Standort fsn1 teilweise beeinträchtigt","providerStatus":"investigating","status":"investigating","state":"active","impact":"unknown","worstImpact":"unknown","scope":"normal","sourceId":"https://status.hetzner.com/de/5538b885-8fe5-42ad-98f7-7f788a8af426/5","components":[],"regions":[],"firstSeenAt":"2026-11-15T07:42:54.000Z","acknowledgedAt":"2026-11-15T07:42:54.000Z","startedAt":"2026-11-15T07:42:54.000Z","resolvedAt":null,"updatedAt":"2026-11-15T07:42:54.000Z","durationMinutes":454,"leadMinutes":null,"officialUrl":"https://status.hetzner.com/de/incident/5538b885-8fe5-42ad-98f7-7f788a8af426","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":33,"breakdown":{"ack":0,"reach":9,"impact":0,"breadth":10,"duration":14}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-2f73abf58b","url":"https://down.guide/DWN-2f73abf58b","provider":{"slug":"shippo","name":"Shippo","category":"commerce"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"DPD Germany Service Degradation","titleTags":[],"sourceTitle":"DPD Germany Service Degradation","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"bd4h0xtd1fz4","components":["DPD Germany"],"regions":[],"firstSeenAt":"2026-11-15T06:42:42.321Z","acknowledgedAt":"2026-11-15T06:42:42.321Z","startedAt":"2026-11-15T06:42:42.206Z","resolvedAt":null,"updatedAt":"2026-11-15T06:45:19.361Z","durationMinutes":514,"leadMinutes":null,"officialUrl":"https://stspg.io/lw4bx01m29kg","summary":{"text":"Shippo says it has stopped receiving tracking events from DPD Germany, and the incident is under investigation. Tracking updates are currently unavailable, while label generation and rating are working normally. Shippo has contacted DPD Germany and will provide an update when there is a change.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-e7547e3b91","url":"https://down.guide/DWN-e7547e3b91","provider":{"slug":"kraken","name":"Kraken","category":"commerce"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Osmosis (OSMO) Funding Delays","titleTags":[],"sourceTitle":"Osmosis (OSMO) Funding Delays","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"yshfxnffsgl2","components":["Osmosis (OSMO)"],"regions":[],"firstSeenAt":"2026-11-14T11:02:04.352Z","acknowledgedAt":"2026-11-14T11:02:04.352Z","startedAt":"2026-11-14T11:02:04.209Z","resolvedAt":null,"updatedAt":"2026-11-14T11:05:19.507Z","durationMinutes":1695,"leadMinutes":null,"officialUrl":"https://stspg.io/m0v330r5jhjb","summary":{"text":"Kraken says it is investigating an issue with the Osmosis (OSMO) funding gateway, and OSMO deposits and withdrawals may be delayed. The provider says all other funding methods are operating normally.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-a819ca1c5c","url":"https://down.guide/DWN-a819ca1c5c","provider":{"slug":"anthropic","name":"Anthropic","category":"ai"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Some users unable to sign up with Apple on the Claude iOS app","titleTags":[],"sourceTitle":"Some users unable to sign up with Apple on the Claude iOS app","providerStatus":"investigating","status":"investigating","state":"active","impact":"partial_outage","worstImpact":"partial_outage","scope":"narrow","sourceId":"ct4c2pwf2xpj","components":["claude.ai"],"regions":[],"firstSeenAt":"2026-11-14T07:11:36.218Z","acknowledgedAt":"2026-11-14T07:11:36.218Z","startedAt":"2026-11-14T07:11:36.111Z","resolvedAt":null,"updatedAt":"2026-11-15T02:10:54.568Z","durationMinutes":1925,"leadMinutes":null,"officialUrl":"https://stspg.io/4858wf40dx89","summary":{"text":"The provider says some users are unable to sign up with Apple on the Claude iOS app, mainly affecting new accounts. New users can sign up with Google or email instead. The incident is currently under investigation, with no resolution yet.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-09a28c5cb2","url":"https://down.guide/DWN-09a28c5cb2","provider":{"slug":"retool","name":"Retool","category":"workplace"},"kind":"incident","security":true,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Retool Database unavailable for some Retool Cloud organizations","titleTags":[],"sourceTitle":"Retool Database unavailable for some Retool Cloud organizations","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"partial_outage","scope":"normal","sourceId":"hxws9g2jc5tq","components":["RetoolDB"],"regions":[],"firstSeenAt":"2026-11-14T00:50:27.000Z","acknowledgedAt":"2026-11-14T00:50:27.000Z","startedAt":"2026-11-14T00:50:26.886Z","resolvedAt":null,"updatedAt":"2026-11-14T00:50:57.703Z","durationMinutes":2306,"leadMinutes":null,"officialUrl":"https://stspg.io/qmz0bfgw4djy","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":0,"impact":18,"breadth":1,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-cb8537ae23","url":"https://down.guide/DWN-cb8537ae23","provider":{"slug":"serpapi","name":"SerpApi","category":"data"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"[Google APIs] Performance degradation","titleTags":[],"sourceTitle":"[Google APIs] Performance degradation","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"szy5frw8m5h0","components":["Search API","Search API","Images Light API","News Light API","Shopping Light API","Videos Light API","Finance Markets API","Images API","Jobs API","Lens API","News API","Reverse Image API","Shopping API","Videos API"],"regions":[],"firstSeenAt":"2026-11-14T00:39:48.961Z","acknowledgedAt":"2026-11-14T00:39:48.961Z","startedAt":"2026-11-14T00:39:48.367Z","resolvedAt":null,"updatedAt":"2026-11-14T12:20:21.377Z","durationMinutes":2317,"leadMinutes":null,"officialUrl":"https://stspg.io/g0h6cz7zr8y9","summary":{"text":"SerpApi says several Google APIs are experiencing elevated response times and a slight decrease in success rates, which its engineering team is investigating. In its latest update, SerpApi says API rates are recovering and the incident is being monitored.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":36,"breakdown":{"ack":0,"reach":11,"impact":8,"breadth":2,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-0eef9d5daf","url":"https://down.guide/DWN-0eef9d5daf","provider":{"slug":"twilio","name":"Twilio","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"SMS Delivery Delays from Twilio to Brisanet Brazil","titleTags":[],"sourceTitle":"SMS Delivery Delays from Twilio to Brisanet Brazil","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"ggl560xm44sh","components":["SMS, Latin America"],"regions":["latam"],"firstSeenAt":"2026-11-13T22:36:52.651Z","acknowledgedAt":"2026-11-13T22:36:52.651Z","startedAt":"2026-11-13T22:36:52.566Z","resolvedAt":null,"updatedAt":"2026-11-15T10:05:21.733Z","durationMinutes":2440,"leadMinutes":null,"officialUrl":"https://stspg.io/pk3sl22ss1pz","summary":{"text":"Twilio says SMS delivery from Twilio to Brisanet network subscribers in Brazil has been delayed since 2026-11-13. It recovered and was monitored on 2026-11-14, then the incident was re-identified that evening. As of the latest update on 2026-11-15, the cause is identified and being worked on.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-cc2bb393e8","url":"https://down.guide/DWN-cc2bb393e8","provider":{"slug":"bitrise","name":"Bitrise","category":"devtools"},"kind":"incident","security":true,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Security Incident","titleTags":[],"sourceTitle":"Security Incident","providerStatus":"investigating","status":"investigating","state":"active","impact":"major_outage","worstImpact":"major_outage","scope":"normal","sourceId":"7055z4g9nbck","components":["⚙️ Builds (CI)","Key Value Dependency Cache Service","📊 Insights","Build Cache","📦 Release Management","Bazel Remote Execution","📲 CodePush","👥 Account Management"],"regions":["us"],"firstSeenAt":"2026-11-13T20:44:26.618Z","acknowledgedAt":"2026-11-13T20:44:26.618Z","startedAt":"2026-11-13T20:44:26.176Z","resolvedAt":null,"updatedAt":"2026-11-15T15:13:13.959Z","durationMinutes":2552,"leadMinutes":null,"officialUrl":"https://stspg.io/k7jn1wf7m5v1","summary":{"text":"Bitrise says it took all services offline after detecting unauthorized access to an internal system. As of 14:23 UTC on November 15, api.bitrise.io and app.bitrise.io are back online in limited safety mode, with most features still unavailable.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":51,"breakdown":{"ack":0,"reach":0,"impact":30,"breadth":6,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-ae3294d9b9","url":"https://down.guide/DWN-ae3294d9b9","provider":{"slug":"optimizely","name":"Optimizely","category":"devtools"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Configured Commerce - Mission Control service degredation","titleTags":[],"sourceTitle":"Configured Commerce - Mission Control service degredation","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"pygbf97jh79g","components":["Configured Commerce - Mission Control"],"regions":[],"firstSeenAt":"2026-11-13T17:19:53.000Z","acknowledgedAt":"2026-11-13T17:19:53.000Z","startedAt":"2026-11-13T17:19:53.000Z","resolvedAt":null,"updatedAt":"2026-11-14T00:00:48.863Z","durationMinutes":2757,"leadMinutes":null,"officialUrl":"https://stspg.io/807hf8hb3lfc","summary":{"text":"Optimizely says the \"Generate Database Credentials\" action in Configured Commerce Mission Control is not operational. Build service v1 builds and deployments are not operational, and customers must move to v2. Other Mission Control actions and v2 builds are operational.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":11,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-a8752d287e","url":"https://down.guide/DWN-a8752d287e","provider":{"slug":"openai","name":"OpenAI","category":"ai"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Delayed Costs Data in the Compliance API","titleTags":[],"sourceTitle":"Delayed Costs Data in the Compliance API","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"01M7ATRS6BMZ61E4JDHJGM79Y0","components":[],"regions":[],"firstSeenAt":"2026-11-13T16:10:07.000Z","acknowledgedAt":"2026-11-13T16:10:07.000Z","startedAt":"2026-11-13T16:10:07.000Z","resolvedAt":null,"updatedAt":"2026-11-14T05:35:23.260Z","durationMinutes":2827,"leadMinutes":null,"officialUrl":"https://status.openai.com/incidents/01M7ATRS6BMZ61E4JDHJGM79Y0","summary":{"text":"The provider says publishing of Organization cost data through the Costs API is delayed, while API and ChatGPT usage are not affected. A mitigation has been applied, and the provider is monitoring the affected services to confirm recovery, but cost data delays are still expected as of the latest update.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":38,"breakdown":{"ack":0,"reach":15,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-c79e4764a7","url":"https://down.guide/DWN-c79e4764a7","provider":{"slug":"scaleway","name":"Scaleway","category":"cloud"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Paris - servers stuck in maintenance","titleTags":[{"kind":"label","value":"VPS"}],"sourceTitle":"[VPS] - Paris - servers stuck in maintenance","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"ts772lgrhnbd","components":["Dedibox VPS"],"regions":["eu"],"firstSeenAt":"2026-11-13T09:40:47.729Z","acknowledgedAt":"2026-11-13T09:40:47.729Z","startedAt":"2026-11-13T09:40:47.611Z","resolvedAt":null,"updatedAt":"2026-11-13T09:45:19.405Z","durationMinutes":3216,"leadMinutes":null,"officialUrl":"https://stspg.io/w423wc6pdjx4","summary":{"text":"Scaleway says some VPS instances in Paris are stuck in the \"vps.states.maintenance\" status. The provider is investigating the issue, and the incident is currently in the investigating state.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-d7962447f1","url":"https://down.guide/DWN-d7962447f1","provider":{"slug":"braintrust","name":"Braintrust","category":"ai"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Custom code preprocessors temporarily disabled on Braintrust Cloud","titleTags":[],"sourceTitle":"Custom code preprocessors temporarily disabled on Braintrust Cloud","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"partial_outage","scope":"normal","sourceId":"01M797XB9ZRP4H9P2AVMWAMNC8","components":[],"regions":["us"],"firstSeenAt":"2026-11-13T01:21:19.000Z","acknowledgedAt":"2026-11-13T01:21:19.000Z","startedAt":"2026-11-13T01:21:19.000Z","resolvedAt":null,"updatedAt":"2026-11-14T15:35:21.598Z","durationMinutes":3716,"leadMinutes":null,"officialUrl":"https://status.braintrust.dev/incidents/01M797XB9ZRP4H9P2AVMWAMNC8","summary":{"text":"Braintrust says custom code preprocessors on Braintrust Cloud were disabled for an ongoing issue, affecting Thread view, Topics facets and some scorers. A fix is deployed and the preprocessors are re-enabled; monitoring continues.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":49,"breakdown":{"ack":0,"reach":12,"impact":18,"breadth":4,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-3ef949ab2b","url":"https://down.guide/DWN-3ef949ab2b","provider":{"slug":"serpapi","name":"SerpApi","category":"data"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Booking options are intermittently missing","titleTags":[{"kind":"label","value":"Google Flights API"}],"sourceTitle":"[Google Flights API] Booking options are intermittently missing","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"2gns2kdcg20p","components":["Flights API"],"regions":[],"firstSeenAt":"2026-11-13T00:33:35.067Z","acknowledgedAt":"2026-11-13T00:33:35.067Z","startedAt":"2026-11-13T00:33:34.961Z","resolvedAt":null,"updatedAt":"2026-11-14T00:00:59.638Z","durationMinutes":3763,"leadMinutes":null,"officialUrl":"https://stspg.io/1c879lthv5bw","summary":{"text":"SerpApi says booking options are intermittently missing from Google Flights API responses, and repeating the same search returns the expected booking options. The incident is under investigation and the provider's engineering team is working to restore normal performance.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":11,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-dcb2cc94dd","url":"https://down.guide/DWN-dcb2cc94dd","provider":{"slug":"apollo-io","name":"Apollo.io","category":"workplace"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Microsoft Delays","titleTags":[],"sourceTitle":"Microsoft Delays","providerStatus":"degraded","status":"degraded","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"1123741","components":["Background Jobs Latency"],"regions":[],"firstSeenAt":"2026-11-12T23:06:00.000Z","acknowledgedAt":"2026-11-12T23:06:00.000Z","startedAt":"2026-11-12T23:06:00.000Z","resolvedAt":null,"updatedAt":"2026-11-14T00:01:24.494Z","durationMinutes":3851,"leadMinutes":null,"officialUrl":"https://status.apollo.io/incidents/1123741","summary":{"text":"Apollo.io says some users with Microsoft Outlook mailboxes see delayed sync, so new emails and replies appear late in Apollo and some sent emails are delayed. Latest update: affected Microsoft services are recovering and background job latency has decreased. Status: degraded.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":26,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":3,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-c155eff65b","url":"https://down.guide/DWN-c155eff65b","provider":{"slug":"twilio","name":"Twilio","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"SMS Delivery Receipt Failures from Twilio to Claro Costa Rica","titleTags":[],"sourceTitle":"SMS Delivery Receipt Failures from Twilio to Claro Costa Rica","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"byymx2cv0kt1","components":["SMS, Latin America"],"regions":[],"firstSeenAt":"2026-11-12T22:31:16.152Z","acknowledgedAt":"2026-11-12T22:31:16.152Z","startedAt":"2026-11-12T22:31:15.991Z","resolvedAt":null,"updatedAt":"2026-11-15T00:20:19.396Z","durationMinutes":3886,"leadMinutes":null,"officialUrl":"https://stspg.io/kwdmd91r9qjd","summary":{"text":"Twilio says customers may be experiencing SMS delivery receipt failures for messages sent to Claro network subscribers in Costa Rica. Message delivery may succeed while receipts fail. The provider has identified the cause and is working to resolve the issue; the incident remains in the identified state.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-6b9855bd42","url":"https://down.guide/DWN-6b9855bd42","provider":{"slug":"scaleway","name":"Scaleway","category":"cloud"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Delayed email delivery to Microsoft domains (Outlook/Hotmail)","titleTags":[{"kind":"component","value":"Transactional Email"},{"kind":"label","value":"world"}],"sourceTitle":"[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"vyc7z0zdp42y","components":["Transactional Email"],"regions":[],"firstSeenAt":"2026-11-12T20:07:31.584Z","acknowledgedAt":"2026-11-12T20:07:31.584Z","startedAt":"2026-11-12T20:07:31.000Z","resolvedAt":null,"updatedAt":"2026-11-14T13:50:23.681Z","durationMinutes":4029,"leadMinutes":null,"officialUrl":"https://stspg.io/vktcg2t6rw3q","summary":{"text":"Scaleway says transactional email to Outlook/Hotmail was delayed up to 1 hour from 2026-11-12 due to a Microsoft 365 / Exchange Online outage. Delivery to Microsoft was refused from 2026-11-13 and reopened 2026-11-14 13:45 UTC; monitoring continues.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":32,"breakdown":{"ack":0,"reach":9,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-4cb15cdc3f","url":"https://down.guide/DWN-4cb15cdc3f","provider":{"slug":"lever","name":"Lever","category":"workplace"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Microsoft 365 outage affecting email/calendar sync and interview scheduling","titleTags":[],"sourceTitle":"Microsoft 365 outage affecting email/calendar sync and interview scheduling","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"x0nblyy3nwzd","components":["Microsoft Office 365 Email/Calendar Integration"],"regions":[],"firstSeenAt":"2026-11-12T19:47:55.975Z","acknowledgedAt":"2026-11-12T19:47:55.975Z","startedAt":"2026-11-12T19:47:55.765Z","resolvedAt":null,"updatedAt":"2026-11-14T00:00:54.590Z","durationMinutes":4049,"leadMinutes":null,"officialUrl":"https://stspg.io/pzhypcxfjlwk","summary":{"text":"Lever says a Microsoft 365 outage on Microsoft's side may still delay Outlook calendar and email sync and interview scheduling for customers using Microsoft. Microsoft says its infrastructure is stabilizing, with no full-recovery estimate. Lever systems are operating normally.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":24,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":1,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-32eb8f80fb","url":"https://down.guide/DWN-32eb8f80fb","provider":{"slug":"pylon","name":"Pylon","category":"workplace"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Microsoft outage - Outlook, Teams","titleTags":[],"sourceTitle":"Microsoft outage - Outlook, Teams","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"01M78JVWVEPGN8FVHKWTA244TJ","components":[],"regions":["eu","us"],"firstSeenAt":"2026-11-12T19:13:32.000Z","acknowledgedAt":"2026-11-12T19:13:32.000Z","startedAt":"2026-11-12T19:13:32.000Z","resolvedAt":null,"updatedAt":"2026-11-14T00:01:12.897Z","durationMinutes":4083,"leadMinutes":null,"officialUrl":"https://status.usepylon.com/incidents/01M78JVWVEPGN8FVHKWTA244TJ","summary":{"text":"Pylon says Microsoft incident MO1550821 (Outlook Email, Calendar, Teams) caused delayed and failed event processing. As of 2026-11-13 17:18 UTC, US Outlook Email and EU event processing have recovered, and reprocessing of dropped events is ongoing.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":31,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":8,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-ff711a9cf7","url":"https://down.guide/DWN-ff711a9cf7","provider":{"slug":"granola","name":"Granola","category":"workplace"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Microsoft sign-in and calendar sync outage","titleTags":[],"sourceTitle":"Microsoft sign-in and calendar sync outage","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"01M78FTAPDSK59VHDEVA4GG6V7","components":[],"regions":[],"firstSeenAt":"2026-11-12T18:20:14.000Z","acknowledgedAt":"2026-11-12T18:20:14.000Z","startedAt":"2026-11-12T18:20:14.000Z","resolvedAt":null,"updatedAt":"2026-11-13T13:20:19.495Z","durationMinutes":4137,"leadMinutes":null,"officialUrl":"https://status.granola.ai/incidents/01M78FTAPDSK59VHDEVA4GG6V7","summary":{"text":"Granola says a Microsoft M365 outage is affecting Granola sign-ins via Microsoft and Outlook Calendar syncing. As of 2026-11-13 13:18 UTC, Microsoft reports recovery and Granola is seeing early signs of recovery in calendar sync and login, though some calendar event syncing may still be delayed while a backlog clears.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":23,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-9e93b8c264","url":"https://down.guide/DWN-9e93b8c264","provider":{"slug":"greenhouse","name":"Greenhouse","category":"workplace"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Outlook calendar integrations for scheduling experiencing 10-15% error rates","titleTags":[],"sourceTitle":"Outlook calendar integrations for scheduling experiencing 10-15% error rates","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"r55jt29xznmz","components":["Outlook 365"],"regions":[],"firstSeenAt":"2026-11-12T18:12:32.437Z","acknowledgedAt":"2026-11-12T18:12:32.437Z","startedAt":"2026-11-12T18:12:32.200Z","resolvedAt":null,"updatedAt":"2026-11-13T13:00:22.830Z","durationMinutes":4144,"leadMinutes":null,"officialUrl":"https://stspg.io/x9jd4j855mxg","summary":{"text":"Greenhouse says its Outlook calendar scheduling integrations are experiencing 10-15% error rates, affecting recruiter scheduling and candidate self-scheduling. Errors are decreasing but continue, and Microsoft says it is still working through the issue.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":23,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-c481194769","url":"https://down.guide/DWN-c481194769","provider":{"slug":"twilio","name":"Twilio","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Mobile Numbers","titleTags":[],"sourceTitle":"Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Mobile Numbers","providerStatus":"identified","status":"identified","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"gd0nmpb378d3","components":["Voice, Latin America"],"regions":[],"firstSeenAt":"2026-11-12T16:53:51.495Z","acknowledgedAt":"2026-11-12T16:53:51.495Z","startedAt":"2026-11-12T16:53:51.382Z","resolvedAt":null,"updatedAt":"2026-11-15T07:30:21.174Z","durationMinutes":4223,"leadMinutes":null,"officialUrl":"https://stspg.io/ppx46z753zjr","summary":{"text":"Twilio says voice calls from network subscribers in Colombia to a subset of Twilio Mobile Numbers may be silent or have one-way audio. As of the 2026-11-15 update, the cause is identified and Twilio is working to resolve the issue, with the next update due in 24 hours.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-6940a931c0","url":"https://down.guide/DWN-6940a931c0","provider":{"slug":"serpapi","name":"SerpApi","category":"data"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"/goto links returned in the output","titleTags":[{"kind":"label","value":"Google Search API"}],"sourceTitle":"[Google Search API] /goto links returned in the output","providerStatus":"investigating","status":"investigating","state":"active","impact":"partial_outage","worstImpact":"partial_outage","scope":"normal","sourceId":"z7vnjwlhj6jt","components":["Search API"],"regions":[],"firstSeenAt":"2026-11-12T14:58:34.416Z","acknowledgedAt":"2026-11-12T14:58:34.416Z","startedAt":"2026-11-12T14:58:34.345Z","resolvedAt":null,"updatedAt":"2026-11-14T13:45:19.251Z","durationMinutes":4338,"leadMinutes":null,"officialUrl":"https://stspg.io/g4htlypzmh8m","summary":{"text":"SerpApi says /goto links are appearing in Google Search API output, in organic results and across multiple fields, instead of direct links. The incident is under investigation, engineers are working on a fix, and no fix has been deployed yet.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":44,"breakdown":{"ack":0,"reach":11,"impact":18,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-d349f57227","url":"https://down.guide/DWN-d349f57227","provider":{"slug":"telnyx","name":"Telnyx","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"MS Teams outbound call drops due to IceConnectivityChecksFailed","titleTags":[],"sourceTitle":"MS Teams outbound call drops due to IceConnectivityChecksFailed","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"partial_outage","worstImpact":"partial_outage","scope":"normal","sourceId":"01M78301WP1PKBP0VBK4YTNB8Q","components":[],"regions":[],"firstSeenAt":"2026-11-12T14:36:11.000Z","acknowledgedAt":"2026-11-12T14:36:11.000Z","startedAt":"2026-11-12T14:36:11.000Z","resolvedAt":null,"updatedAt":"2026-11-14T00:01:34.624Z","durationMinutes":4361,"leadMinutes":null,"officialUrl":"https://status.telnyx.com/incidents/01M78301WP1PKBP0VBK4YTNB8Q","summary":{"text":"The provider says Microsoft Teams outbound calls to Telnyx were dropping 15–21 seconds after answer with IceConnectivityChecksFailed. A fix was pushed to production as of 14:10 UTC on 2026-11-13, and the provider is monitoring the results.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":44,"breakdown":{"ack":0,"reach":11,"impact":18,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-b6df4d32bf","url":"https://down.guide/DWN-b6df4d32bf","provider":{"slug":"sinch","name":"Sinch","category":"messaging"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Delivery Issue SMS Verfication China - China Mobile","titleTags":[],"sourceTitle":"Delivery Issue SMS Verfication China - China Mobile","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"11r4t5jyyjvg","components":["SMS Verification"],"regions":[],"firstSeenAt":"2026-11-12T03:29:17.676Z","acknowledgedAt":"2026-11-12T03:29:17.676Z","startedAt":"2026-11-12T03:29:17.000Z","resolvedAt":null,"updatedAt":"2026-11-14T23:04:19.790Z","durationMinutes":5028,"leadMinutes":null,"officialUrl":"https://stspg.io/qgbbwd8sjn52","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-42276a6789","url":"https://down.guide/DWN-42276a6789","provider":{"slug":"apify","name":"Apify","category":"data"},"kind":"incident","security":true,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Security incident","titleTags":[],"sourceTitle":"Security incident","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"sxd1dj5j6749","components":["API (api.apify.com)","Actors","General"],"regions":["us"],"firstSeenAt":"2026-11-11T19:46:21.589Z","acknowledgedAt":"2026-11-11T19:46:21.589Z","startedAt":"2026-11-11T19:46:21.000Z","resolvedAt":null,"updatedAt":"2026-11-14T00:01:17.504Z","durationMinutes":5491,"leadMinutes":null,"officialUrl":"https://stspg.io/7sp049kjvxqb","summary":{"text":"Apify says an unauthorized third party used a compromised credential to access internal systems on 9 and 10 November 2026 and obtain some account credentials. The access path is closed, the investigation is ongoing, and affected customers have been notified.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":38,"breakdown":{"ack":0,"reach":11,"impact":8,"breadth":4,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-eea6e01b27","url":"https://down.guide/DWN-eea6e01b27","provider":{"slug":"kraken","name":"Kraken","category":"commerce"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Flare Funding Delays","titleTags":[],"sourceTitle":"Flare Funding Delays","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"dk2sjsgq5tx3","components":["Flare (FLR)","Tether USD (USDT) - Flare"],"regions":[],"firstSeenAt":"2026-11-11T15:37:11.450Z","acknowledgedAt":"2026-11-11T15:37:11.450Z","startedAt":"2026-11-11T15:37:11.272Z","resolvedAt":null,"updatedAt":"2026-11-12T00:01:04.543Z","durationMinutes":5740,"leadMinutes":null,"officialUrl":"https://stspg.io/lws4xdj6r6np","summary":{"text":"Kraken says it is investigating an issue with the Flare funding gateway, and deposits and withdrawals may be delayed. The provider says all other funding methods are operating normally. The incident is currently in the investigating status.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":23,"breakdown":{"ack":0,"reach":0,"impact":8,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null},{"type":"incident","id":"DWN-18b91c9d6b","url":"https://down.guide/DWN-18b91c9d6b","provider":{"slug":"serpapi","name":"SerpApi","category":"data"},"kind":"incident","security":false,"confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"All requests returning empty results","titleTags":[],"sourceTitle":"All requests returning empty results","providerStatus":"investigating","status":"investigating","state":"active","impact":"degraded","worstImpact":"partial_outage","scope":"normal","sourceId":"7gv63y8hyyzh","components":["Trends Trending Now API"],"regions":[],"firstSeenAt":"2026-11-11T10:37:38.055Z","acknowledgedAt":"2026-11-11T10:37:38.055Z","startedAt":"2026-11-11T10:37:37.891Z","resolvedAt":null,"updatedAt":"2026-11-12T00:00:53.408Z","durationMinutes":6039,"leadMinutes":null,"officialUrl":"https://stspg.io/whnsqhnqv0xw","summary":{"text":"SerpApi says all requests are returning empty results: searches for any \"page_token\" return a status of \"Success\" but no search results. The incident is still under investigation, with the latest update at 17:09 UTC on 2026-11-11 saying the investigation is continuing.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":44,"breakdown":{"ack":0,"reach":11,"impact":18,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null}],"next_cursor":"1.1794393457891.DWN-18b91c9d6b"}