{"filter":{"providers":["customerio"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":1,"items":[{"id":"DWN-95c4206922","url":"https://down.guide/DWN-95c4206922","provider":{"slug":"customerio","name":"Customer.io","category":"messaging"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Customers are Unable to add new Email Sending Domains","sourceTitle":"Customers are Unable to add new Email Sending Domains","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"normal","sourceId":"18mtgfdc6n5b","components":["Management Interface"],"regions":[],"firstSeenAt":"2026-11-06T23:53:52.477Z","acknowledgedAt":"2026-11-06T23:53:52.477Z","startedAt":"2026-11-06T23:53:52.352Z","resolvedAt":"2026-11-07T00:24:41.910Z","updatedAt":"2026-11-07T00:30:28.605Z","durationMinutes":31,"leadMinutes":null,"officialUrl":"https://stspg.io/7ryl480x0flq","summary":{"text":"Customer.io says customers were unable to add new email sending domains. The provider identified the issue, and the incident is now resolved as of 2026-11-07 00:24 UTC.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":40,"breakdown":{"ack":0,"reach":11,"impact":18,"breadth":3,"duration":8}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}