{"filter":{"providers":["grafana-cloud"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":4,"items":[{"id":"DWN-19d1b42152","url":"https://down.guide/DWN-19d1b42152","provider":{"slug":"grafana-cloud","name":"Grafana Cloud","category":"observability"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0","sourceTitle":"Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"operational","worstImpact":"operational","scope":"narrow","sourceId":"d8rx6y4sf9k4","components":["AWS Switzerland - prod-eu-central-0"],"regions":["eu","eu-central-0"],"firstSeenAt":"2026-11-10T08:03:05.995Z","acknowledgedAt":"2026-11-10T08:03:05.995Z","startedAt":"2026-11-10T08:03:05.907Z","resolvedAt":"2026-11-10T08:20:25.042Z","updatedAt":"2026-11-10T08:20:25.071Z","durationMinutes":17,"leadMinutes":null,"officialUrl":"https://stspg.io/m2ykdxy6012r","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-10T07:08:00.000Z","quote":"Cloud Logs writes have experienced elevated latency and error rates in prod-eu-central-0 from 07:05 UTC to 07:08 UTC, and 07:25 UTC to 07:45 UTC.","minutes":3,"startAt":"2026-11-10T07:05:00.000Z","updateAt":"2026-11-10T08:03:05.995Z"},{"kind":"range","endAt":"2026-11-10T07:45:00.000Z","quote":"Cloud Logs writes have experienced elevated latency and error rates in prod-eu-central-0 from 07:05 UTC to 07:08 UTC, and 07:25 UTC to 07:45 UTC.","minutes":20,"startAt":"2026-11-10T07:25:00.000Z","updateAt":"2026-11-10T08:03:05.995Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-4286df2342","url":"https://down.guide/DWN-4286df2342","provider":{"slug":"grafana-cloud","name":"Grafana Cloud","category":"observability"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Mimir query unexpected response with status code 500","sourceTitle":"Mimir query unexpected response with status code 500","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"f3cgznwspd0m","components":["AWS US East - prod-us-east-0: Querying","GCP US Central - prod-us-central-0: Querying"],"regions":["us","us-central-0","us-east-0"],"firstSeenAt":"2026-11-10T03:38:00.430Z","acknowledgedAt":"2026-11-10T03:38:00.430Z","startedAt":"2026-11-10T03:38:00.190Z","resolvedAt":"2026-11-10T12:09:38.748Z","updatedAt":"2026-11-10T12:09:38.772Z","durationMinutes":512,"leadMinutes":null,"officialUrl":"https://stspg.io/fvnhy2nn4xq6","summary":{"text":"Grafana Cloud says Mimir queries were returning an unexpected response with status code 500 when querying older data. The provider says a fix has been implemented and it is monitoring the results, with the incident in a monitoring state.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":46,"breakdown":{"ack":0,"reach":12,"impact":8,"breadth":12,"duration":14}},"evidence":[],"imported":false,"denial":null},{"id":"DWN-cf53c11d8c","url":"https://down.guide/DWN-cf53c11d8c","provider":{"slug":"grafana-cloud","name":"Grafana Cloud","category":"observability"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Synthetic Monitoring — Jakarta Public Probe Degradation","sourceTitle":"Synthetic Monitoring — Jakarta Public Probe Degradation","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"operational","worstImpact":"operational","scope":"narrow","sourceId":"g167fqm7tf73","components":["AWS Indonesia - prod-ap-southeast-2: Public Probes"],"regions":["ap-southeast-2","apac"],"firstSeenAt":"2026-11-06T10:12:03.803Z","acknowledgedAt":"2026-11-06T10:12:03.803Z","startedAt":"2026-11-06T10:12:03.721Z","resolvedAt":"2026-11-06T10:12:03.803Z","updatedAt":"2026-11-06T10:15:26.906Z","durationMinutes":0,"leadMinutes":null,"officialUrl":"https://stspg.io/nhj64nnckg57","summary":{"text":"Grafana Cloud says a network issue at its Jakarta public probe raised DNS check failures from ~0.3% to ~15% between 08:31 and 09:17 UTC on 6 November 2026. The incident is resolved, and TCP checks and other probe locations were not affected.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-06T09:17:00.000Z","quote":"Between 08:31 and 09:17 UTC on 6 November 2026, a network issue at the Jakarta public probe caused elevated check failures for monitors running from that location. - DNS checks: failure rate increased from ~0.3% to ~15% - HTTP, ping, traceroute, and browser checks: <1% failure rate - Browser checks: some delays and retries observed - TCP checks: not affected - All other probe locations: not affected","minutes":46,"startAt":"2026-11-06T08:31:00.000Z","updateAt":"2026-11-06T10:12:03.803Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-8a682ae21d","url":"https://down.guide/DWN-8a682ae21d","provider":{"slug":"grafana-cloud","name":"Grafana Cloud","category":"observability"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"October usage report visualization issue","sourceTitle":"October usage report visualization issue","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"sytnxyqfmbwg","components":["Cost Management and Billing"],"regions":["us"],"firstSeenAt":"2026-11-03T22:00:09.793Z","acknowledgedAt":"2026-11-03T22:00:09.793Z","startedAt":"2026-11-03T22:00:09.660Z","resolvedAt":"2026-11-07T01:16:53.874Z","updatedAt":"2026-11-07T01:20:36.555Z","durationMinutes":4517,"leadMinutes":null,"officialUrl":"https://stspg.io/ksvgzjk4ctnl","summary":{"text":"Grafana Cloud says an issue with its billing metrics exporter caused October usage to show as 0 in its cost management app. The provider says billing was not affected, and the incident is now marked resolved after work to backfill the missing data.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":39,"breakdown":{"ack":0,"reach":12,"impact":8,"breadth":4,"duration":15}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}