{"filter":{"providers":["mercury"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":2,"items":[{"id":"DWN-4aaba904f8","url":"https://down.guide/DWN-4aaba904f8","provider":{"slug":"mercury","name":"Mercury","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Card Authorization Timeouts Impacting Some Customers","sourceTitle":"Card Authorization Timeouts Impacting Some Customers","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"operational","worstImpact":"operational","scope":"narrow","sourceId":"01M6RW3A38T77GKE9ERMS4WBZ9","components":[],"regions":[],"firstSeenAt":"2026-11-06T16:28:00.000Z","acknowledgedAt":"2026-11-06T16:28:00.000Z","startedAt":"2026-11-06T16:47:01.000Z","resolvedAt":"2026-11-06T16:28:00.000Z","updatedAt":"2026-11-06T16:47:01.000Z","durationMinutes":0,"leadMinutes":null,"officialUrl":"https://status.mercury.com/incidents/01M6RW3A38T77GKE9ERMS4WBZ9","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-06T14:56:00.000Z","quote":"From approximately 8:52am to 9:56am ET, card transaction authorizations were intermittently interrupted.","minutes":64,"startAt":"2026-11-06T13:52:00.000Z","updateAt":"2026-11-06T16:28:00.000Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-7f19bf529a","url":"https://down.guide/DWN-7f19bf529a","provider":{"slug":"mercury","name":"Mercury","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Logins Intermittently Interrupted for Some Customers","sourceTitle":"Logins Intermittently Interrupted for Some Customers","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"operational","worstImpact":"operational","scope":"narrow","sourceId":"01M6RW367Q83CWZPW99H0MTKGD","components":[],"regions":[],"firstSeenAt":"2026-11-06T16:36:00.000Z","acknowledgedAt":"2026-11-06T16:36:00.000Z","startedAt":"2026-11-06T16:46:57.000Z","resolvedAt":"2026-11-06T16:36:00.000Z","updatedAt":"2026-11-06T16:46:57.000Z","durationMinutes":0,"leadMinutes":null,"officialUrl":"https://status.mercury.com/incidents/01M6RW367Q83CWZPW99H0MTKGD","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-06T16:12:00.000Z","quote":"From approximately 10:34am to 11:12am ET, logins were intermittently degraded.","minutes":38,"startAt":"2026-11-06T15:34:00.000Z","updateAt":"2026-11-06T16:36:00.000Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null}],"next_cursor":null}