{"filter":{"providers":["metronome"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":1,"items":[{"id":"DWN-a01c799433","url":"https://down.guide/DWN-a01c799433","provider":{"slug":"metronome","name":"Metronome","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Alerts are delayed","sourceTitle":"Alerts are delayed","providerStatus":"monitoring","status":"monitoring","state":"active","impact":"partial_outage","worstImpact":"major_outage","scope":"normal","sourceId":"01M72B3HRWNZEDHTX9P6P9G4E4","components":[],"regions":[],"firstSeenAt":"2026-11-10T09:02:27.000Z","acknowledgedAt":"2026-11-10T09:02:27.000Z","startedAt":"2026-11-10T09:02:27.000Z","resolvedAt":null,"updatedAt":"2026-11-11T00:00:38.914Z","durationMinutes":993,"leadMinutes":null,"officialUrl":"https://status.metronome.com/incidents/01M72B3HRWNZEDHTX9P6P9G4E4","summary":{"text":"Metronome reports delayed alerts (up to 10 minutes), degraded API availability on many endpoints including invoices and balances, and an aggregation issue blocking new events. Ingest APIs stayed available. At 19:01 UTC, the provider says all systems are operating normally.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":56,"breakdown":{"ack":0,"reach":11,"impact":30,"breadth":0,"duration":15}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}