{"filter":{"providers":["optimizely"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":3,"items":[{"id":"DWN-6977c3ac5a","url":"https://down.guide/DWN-6977c3ac5a","provider":{"slug":"optimizely","name":"Optimizely","category":"devtools"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Optimizely Graph in EMEA - Intermittent performance issues","sourceTitle":"Optimizely Graph in EMEA - Intermittent performance issues","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"fll0wlcpg50w","components":["Optimizely Graph - EMEA Region"],"regions":["eu"],"firstSeenAt":"2026-11-09T20:24:33.885Z","acknowledgedAt":"2026-11-09T20:24:33.885Z","startedAt":"2026-11-09T20:24:33.751Z","resolvedAt":"2026-11-10T00:41:09.433Z","updatedAt":"2026-11-10T00:41:09.479Z","durationMinutes":257,"leadMinutes":null,"officialUrl":"https://stspg.io/r75ymn09nl9r","summary":{"text":"Optimizely says Optimizely Graph in the EMEA region had intermittent performance issues on 2026-11-09, including a brief recovery followed by a return to degradation. As of 23:36 UTC, the provider says service is restored and it is monitoring for stability.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-3b1d738655","url":"https://down.guide/DWN-3b1d738655","provider":{"slug":"optimizely","name":"Optimizely","category":"devtools"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Optimizely Graph in EMEA - Intermittent performance issues","sourceTitle":"Optimizely Graph in EMEA - Intermittent performance issues","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"rqgfnc9nb7pw","components":["Optimizely Graph - EMEA Region"],"regions":["eu"],"firstSeenAt":"2026-11-09T14:55:04.182Z","acknowledgedAt":"2026-11-09T14:55:04.182Z","startedAt":"2026-11-09T14:55:03.972Z","resolvedAt":"2026-11-09T16:43:18.960Z","updatedAt":"2026-11-09T16:43:18.981Z","durationMinutes":108,"leadMinutes":null,"officialUrl":"https://stspg.io/fvvrx4pjwtgm","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-191a1370bc","url":"https://down.guide/DWN-191a1370bc","provider":{"slug":"optimizely","name":"Optimizely","category":"devtools"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"B2B Environment down, not accessible - Multiple environments affected","sourceTitle":"B2B Environment down, not accessible - Multiple environments affected","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"y111v7lb5sjr","components":["Configured Commerce – EMEA Region"],"regions":["eu"],"firstSeenAt":"2026-11-09T09:57:09.957Z","acknowledgedAt":"2026-11-09T09:57:09.957Z","startedAt":"2026-11-09T09:57:09.824Z","resolvedAt":"2026-11-09T11:27:50.624Z","updatedAt":"2026-11-09T11:27:50.649Z","durationMinutes":91,"leadMinutes":null,"officialUrl":"https://stspg.io/2sw6f75wmz0z","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":33,"breakdown":{"ack":0,"reach":11,"impact":8,"breadth":4,"duration":10}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}