{"filter":{"providers":["otter"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":2,"items":[{"id":"DWN-417e57c913","url":"https://down.guide/DWN-417e57c913","provider":{"slug":"otter","name":"Otter.ai","category":"workplace"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Site wide outage","sourceTitle":"Site wide outage","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"major_outage","worstImpact":"major_outage","scope":"normal","sourceId":"01M733SBSAHAJR42RCMFTPF5NX","components":[],"regions":[],"firstSeenAt":"2026-11-10T16:13:48.000Z","acknowledgedAt":"2026-11-10T16:13:48.000Z","startedAt":"2026-11-10T16:13:48.000Z","resolvedAt":"2026-11-10T17:12:13.000Z","updatedAt":"2026-11-10T17:12:14.000Z","durationMinutes":58,"leadMinutes":null,"officialUrl":"https://status.otter.ai/incidents/01M733SBSAHAJR42RCMFTPF5NX","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":39,"breakdown":{"ack":0,"reach":0,"impact":30,"breadth":0,"duration":9}},"evidence":[],"imported":false,"denial":null},{"id":"DWN-7fe016f914","url":"https://down.guide/DWN-7fe016f914","provider":{"slug":"otter","name":"Otter.ai","category":"workplace"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Meeting notetakers are not joining meetings","sourceTitle":"Meeting notetakers are not joining meetings","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"normal","sourceId":"01M6SNE0H4VJ2V5AH9EKDNDTGC","components":[],"regions":["us"],"firstSeenAt":"2026-11-07T00:09:46.000Z","acknowledgedAt":"2026-11-07T00:09:46.000Z","startedAt":"2026-11-07T00:09:46.000Z","resolvedAt":"2026-11-07T02:47:54.000Z","updatedAt":"2026-11-07T02:47:54.000Z","durationMinutes":158,"leadMinutes":null,"officialUrl":"https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC","summary":{"text":"Otter.ai says the Otter Notetaker is not joining meetings and some processing may be delayed. The issue is with its cloud infrastructure provider, which is stopping Otter from adding new computing capacity. The incident is currently investigating, and Otter says its team is working with the provider.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":0,"impact":18,"breadth":4,"duration":12}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}