{"filter":{"providers":["rippling"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":2,"items":[{"id":"DWN-542562b2a7","url":"https://down.guide/DWN-542562b2a7","provider":{"slug":"rippling","name":"Rippling","category":"workplace"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Salesforce integrations disconnecting","sourceTitle":"Salesforce integrations disconnecting","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"partial_outage","scope":"normal","sourceId":"l6yjr3h34y1n","components":["Third-party integrations"],"regions":[],"firstSeenAt":"2026-11-10T13:49:20.790Z","acknowledgedAt":"2026-11-10T13:49:20.790Z","startedAt":"2026-11-10T13:49:20.684Z","resolvedAt":"2026-11-11T00:03:45.804Z","updatedAt":"2026-11-11T00:03:45.853Z","durationMinutes":614,"leadMinutes":null,"officialUrl":"https://stspg.io/63xm1q82rskh","summary":{"text":"Rippling says some customer Salesforce integrations are disconnected due to a change in refresh token lifecycle by Salesforce. Impacted customers have been emailed and can reconnect the integration to restore it; the incident is currently in monitoring.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":0,"impact":18,"breadth":1,"duration":15}},"evidence":[],"imported":false,"denial":null},{"id":"DWN-b130f241e3","url":"https://down.guide/DWN-b130f241e3","provider":{"slug":"rippling","name":"Rippling","category":"workplace"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Platform APIs are returning 403s","sourceTitle":"Platform APIs are returning 403s","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"operational","worstImpact":"operational","scope":"narrow","sourceId":"038xt222tn3g","components":["Platform API"],"regions":[],"firstSeenAt":"2026-11-07T21:25:27.680Z","acknowledgedAt":"2026-11-07T21:25:27.680Z","startedAt":"2026-11-07T21:25:27.593Z","resolvedAt":"2026-11-07T21:25:27.680Z","updatedAt":"2026-11-09T00:01:25.188Z","durationMinutes":0,"leadMinutes":null,"officialUrl":"https://stspg.io/p53hxb8s9jzz","summary":{"text":"Rippling says that between approximately 10:15am and 12:04pm PST, requests to its V2 API returned errors, affecting integrations and workflows that use it, including custom-object API calls and Rippling Functions. V1 API availability was unaffected. The provider says the incident is fully resolved.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-07T20:04:00.000Z","quote":"Between approximately 10:15am and 12:04pm PST, requests to our V2 API returned errors.","minutes":109,"startAt":"2026-11-07T18:15:00.000Z","updateAt":"2026-11-07T21:25:27.680Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null}],"next_cursor":null}