{"filter":{"providers":["shippo"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":4,"items":[{"id":"DWN-5ffd7612b0","url":"https://down.guide/DWN-5ffd7612b0","provider":{"slug":"shippo","name":"Shippo","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"DHL eCommerce Service Degradation","sourceTitle":"DHL eCommerce Service Degradation","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"narrow","sourceId":"zmvqdc62mbfm","components":["DHL eCommerce"],"regions":[],"firstSeenAt":"2026-11-09T13:21:49.967Z","acknowledgedAt":"2026-11-09T13:21:49.967Z","startedAt":"2026-11-09T13:21:49.506Z","resolvedAt":"2026-11-09T13:40:16.758Z","updatedAt":"2026-11-09T13:40:16.783Z","durationMinutes":18,"leadMinutes":null,"officialUrl":"https://stspg.io/v6lnvyym8sjn","summary":null,"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-940decb8bf","url":"https://down.guide/DWN-940decb8bf","provider":{"slug":"shippo","name":"Shippo","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"USPS Service Degradation","sourceTitle":"USPS Service Degradation","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"narrow","sourceId":"1cwzst4j8mrj","components":["USPS"],"regions":[],"firstSeenAt":"2026-11-08T03:57:14.373Z","acknowledgedAt":"2026-11-08T03:57:14.373Z","startedAt":"2026-11-08T03:57:14.245Z","resolvedAt":"2026-11-08T06:22:40.757Z","updatedAt":"2026-11-08T06:25:26.223Z","durationMinutes":145,"leadMinutes":null,"officialUrl":"https://stspg.io/v5ld4m0wbyg7","summary":{"text":"Shippo says tracking events from USPS stopped being received, and tracking updates were unavailable. Label generation and rating were working normally. The incident is now resolved.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-e2d631fa37","url":"https://down.guide/DWN-e2d631fa37","provider":{"slug":"shippo","name":"Shippo","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Royal Mail Storefeeder Service Degradation","sourceTitle":"Royal Mail Storefeeder Service Degradation","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"narrow","sourceId":"gmt2sskdsdf3","components":["Royal Mail (Storefeeder)"],"regions":[],"firstSeenAt":"2026-11-07T23:25:19.182Z","acknowledgedAt":"2026-11-07T23:25:19.182Z","startedAt":"2026-11-07T23:25:18.919Z","resolvedAt":"2026-11-07T23:44:39.932Z","updatedAt":"2026-11-08T00:01:26.213Z","durationMinutes":19,"leadMinutes":null,"officialUrl":"https://stspg.io/7swjm1t10kvt","summary":{"text":"Shippo says tracking event updates from Royal Mail Storefeeder were delayed, though no events were lost and label generation and rating worked normally. The incident is marked resolved, but the only update provided says the provider was still investigating.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null},{"id":"DWN-264a65e68b","url":"https://down.guide/DWN-264a65e68b","provider":{"slug":"shippo","name":"Shippo","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"FedEx’s Address Validation API Outage","sourceTitle":"FedEx’s Address Validation API Outage","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"partial_outage","worstImpact":"partial_outage","scope":"narrow","sourceId":"8c3b9lgcq8cs","components":["FedEx"],"regions":[],"firstSeenAt":"2026-11-07T04:33:28.509Z","acknowledgedAt":"2026-11-07T04:33:28.509Z","startedAt":"2026-11-07T04:33:28.287Z","resolvedAt":"2026-11-07T07:24:36.484Z","updatedAt":"2026-11-07T07:24:36.505Z","durationMinutes":171,"leadMinutes":null,"officialUrl":"https://stspg.io/68r1jdpjbcjl","summary":{"text":"Shippo says it is investigating a spike in errors on FedEx's Address Validation API, detected through its internal monitoring system. The provider says it is still analyzing the impact and has contacted the carrier.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null}],"next_cursor":null}