{"filter":{"providers":["shopify"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":1,"items":[{"id":"DWN-d91991d99c","url":"https://down.guide/DWN-d91991d99c","provider":{"slug":"shopify","name":"Shopify","category":"commerce"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Some merchants encountering error messages within their admins or on checkout pages","sourceTitle":"Some merchants encountering error messages within their admins or on checkout pages","providerStatus":"resolved","status":"resolved","state":"resolved","impact":"degraded","worstImpact":"degraded","scope":"narrow","sourceId":"p56yd624ghwv","components":["Admin","Checkout","Storefront","Point of Sale"],"regions":[],"firstSeenAt":"2026-11-07T01:02:51.000Z","acknowledgedAt":"2026-11-07T01:02:51.000Z","startedAt":"2026-11-07T01:02:00.000Z","resolvedAt":"2026-11-07T01:40:21.000Z","updatedAt":"2026-11-07T01:45:41.806Z","durationMinutes":38,"leadMinutes":null,"officialUrl":"https://stspg.io/8hym31g1zvr5","summary":{"text":"Shopify says that between 00:38 and 01:05 UTC on 2026-11-07, merchants had intermittent issues with Admin, Storefront, Checkout, Cart and Point of Sale. A fix at 01:05 UTC resolved the issue, and the incident is now resolved with monitoring ended.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[{"kind":"range","endAt":"2026-11-07T01:05:00.000Z","quote":"Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale.","minutes":27,"startAt":"2026-11-07T00:38:00.000Z","updateAt":"2026-11-07T01:40:21.000Z"}],"cascade":null,"event":null,"index":null,"evidence":[],"imported":false,"denial":null}],"next_cursor":null}