{"filter":{"providers":["vapi"],"categories":[],"impacts":[],"levels":[],"kind":"incident","state":"recent","major":false,"limit":30},"count":1,"items":[{"id":"DWN-cb26750d13","url":"https://down.guide/DWN-cb26750d13","provider":{"slug":"vapi","name":"Vapi","category":"messaging"},"kind":"incident","confidence":"confirmed","confidenceLabel":"Confirmed","acknowledged":true,"level":"confirmed","levelLabel":"confirmed","title":"Degraded Service: Insights API and Boards Inaccessible","sourceTitle":"Degraded Service: Insights API and Boards Inaccessible","providerStatus":"degraded","status":"degraded","state":"active","impact":"degraded","worstImpact":"degraded","scope":"normal","sourceId":"1120407","components":["Vapi Dashboard"],"regions":[],"firstSeenAt":"2026-11-10T00:27:06.252Z","acknowledgedAt":"2026-11-10T00:27:06.252Z","startedAt":"2026-11-10T00:27:06.252Z","resolvedAt":null,"updatedAt":"2026-11-10T04:05:22.068Z","durationMinutes":1508,"leadMinutes":null,"officialUrl":"https://status.vapi.ai/incidents/1120407","summary":{"text":"Vapi says its /insights endpoints are degraded, affecting Boards. Creating, editing and running reporting insights is temporarily disabled while a fix rolls out. Full restore is expected tomorrow afternoon PT. Calls, assistants and the rest of the API are unaffected.","model":"anthropic/claude-haiku-5.5"},"rca":null,"rcaPromisedAt":null,"statedWindows":[],"cascade":null,"event":null,"index":{"score":34,"breakdown":{"ack":0,"reach":10,"impact":8,"breadth":1,"duration":15}},"evidence":[],"imported":false,"denial":null}],"next_cursor":null}