# Actors cannot be built

- Provider: [Apify](https://down.guide/apify)
- Level: confirmed
- Impact: Major outage
- lasted 2h 32m
- started 2025-09-24 23:16 UTC
- Actors
- id: DWN-4179243799
- Official page: https://stspg.io/5103ng3f2p94

## Updates from Apify
### 2025-09-24 23:16 UTC: identified
Actors cannot be built due to the Docker Hub authentication outage. For more details, see: https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9 
Actor runs are unaffected, and all existing builds can be run as usual.

### 2025-09-24 23:16 UTC: identified
We are monitoring the situation and waiting for a fix on the Docker Hub side.

### 2025-09-25 01:15 UTC: monitoring
DockerHub has deployed a fix, and we’re seeing recovery in the Actor build success rate. We continue to monitor the situation.

### 2025-09-25 01:48 UTC: resolved
Actor build success rate has fully recovered. If your Actor builds failed, please rerun them. We apologize for any inconvenience caused.

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