# Creating new Actors from Actor templates in UI is unavailable

- Provider: [Apify](https://down.guide/apify)
- Level: confirmed
- Impact: Degraded
- lasted 2h 30m
- started 2025-12-11 14:56 UTC
- Console (console.apify.com)
- id: DWN-5a1b9f4b53
- Official page: https://stspg.io/6jw4gntn8zw6

## Updates from Apify
### 2025-12-11 14:56 UTC: investigating
We are currently experiencing an issue affecting the creation of new Actors from Actor templates, starting from 2:30 PM UTC.
Our team is actively investigating the problem.
All other platform functionality — including running existing Actors and working with them — remains unaffected.

### 2025-12-11 16:29 UTC: identified
We have identified that the issue is caused by an ongoing GitHub incident.
For more details and real-time updates, please refer to the GitHub status page.
We will keep you informed of any further developments.

### 2025-12-11 17:26 UTC: resolved
The issue affecting the creation of new Actors from Actor templates has now been fully resolved.
Service is operating normally again.

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