degraded performance on our API

What to do

• Check whether you use Apify API (api.apify.com). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-06-03 05:21 UTC and 2025-06-03 05:21 UTC may need a replay.

• Subscribe to Apify's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=apify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Apify 4

1. investigatingJun 3, 2025, 12:16 AM UTC

   We're experiencing degraded performance on our API due to an increase in load on the API. We're investigating the problem.

   provider

2. identifiedJun 3, 2025, 12:30 AM UTC

   Performance has recovered, and we are investigating the root cause.

   provider

3. monitoringJun 3, 2025, 12:42 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. resolvedJun 3, 2025, 5:21 AM UTC

   All systems are operational now. Between 1:00 a.m. and 2:00 a.m. (CET), we experienced a high load on our platform, which may have led to degraded performance and slowed down our services during that timeframe. The error caused a data duplication resulting in a ~30 of users being overcharged by 10 USD on average, and some of the storage and run statistics were duplicated. The underlying issue has been addressed and we’ll be contacting and refunding the impacted users.

   provider

Corrections

None so far.

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